Refund and Return Policy for Genie Web Solutions
Last updated: September 25, 2024
Welcome to GenieWebs.com, operated by Genie Web Solutions. These Terms and Conditions govern your access and use of our website and services, including digital marketing, social media growth, online courses, content development, and advertising services. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these terms, please refrain from using our services.
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.
Definitions
- Company (referred to as “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Genie Web Solutions, located at 3rd Floor, Sri Balaji House, Chermas Building, Malakpet, Hyderabad, Telangana, India.
- Digital Services refer to the online services offered by the Company, including but not limited to digital marketing, content development, social media management, online courses, and running paid advertisements.
- Online Courses refer to the educational products offered by Genie Web Solutions, covering various topics like social media marketing, website design, and more.
- Orders mean a request by You to purchase services or courses from Us.
- Service refers to the website and all associated digital services offered by Genie Web Solutions.
- Website refers to Genie Web Solutions, accessible from https://www.geniewebs.com.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Refund and Cancellation Policy
All services provided by Genie Web Solutions are digital in nature. We provide high-quality services and work closely with clients to ensure their satisfaction. Due to the nature of these services, no refunds will be issued once payment is made.
Services (Digital Marketing, Social Media, Paid Advertisements, etc.)
- No Refund Policy: Once you have made a payment for any service, including but not limited to digital marketing, paid advertisements (Google, Facebook, Instagram, YouTube, LinkedIn), content development, and social media growth, no refunds will be provided.
- Unlimited Revisions: We offer unlimited revisions during the project timeframe to ensure satisfaction. However, once a project is delivered and approved by the client, no further revisions or refunds will be entertained.
Online Courses (Social Media Marketing, Website Design, etc.)
- Access to Courses: Once purchased, you will have full access to the online courses. Refunds for online courses will not be issued under any circumstances after the purchase is made, regardless of course completion status.
- No Refund Policy: Due to the digital nature of our educational materials, we do not provide refunds for online courses. All sales are final.
Services Provided
Genie Web Solutions offers the following services:
- Running Paid Advertisements: We manage and run advertisements for clients across Google, Facebook, Instagram, YouTube, and LinkedIn.
- Social Media Marketing Services: Our team provides social media marketing strategies and execution to help businesses and organizations grow their online presence.
- Digital Marketing Services: We deliver a range of digital marketing services, including SEO, email marketing, and content marketing.
- Content Development and Marketing: We create high-quality content and offer content marketing strategies tailored to your business.
- Online Courses: We offer educational courses on topics such as social media marketing, website design, WordPress development, and more.
- Social Media Growth: We help grow your social media followers and engagement on platforms like LinkedIn, Facebook, Instagram, YouTube, and Twitter.
Cancellations for Services
If you wish to cancel a service order before work has commenced, you must inform us immediately. Cancellations will not be entertained once we have started working on a project or service.
Modifications to Services and Prices
Prices for our services and products are subject to change without notice. We reserve the right at any time to modify or discontinue services (or any part or content thereof) without notice.
Third-Party Services and Links
Certain services, products, or content available through our website may involve third-party links. We do not control these third-party services and are not responsible for their actions, products, or content.
Liability Limitations
In no case shall Genie Web Solutions, our directors, employees, affiliates, or service providers be liable for any indirect, incidental, or punitive damages, including lost profits, lost revenue, or lost data, arising from your use of any of our services.
Indemnification
You agree to indemnify and hold Genie Web Solutions harmless from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms, your use of our Service, or your violation of any law or third-party rights.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Telangana, India, without regard to its conflict of law provisions.
Contact Information
If you have any questions about these Terms, please contact us at:
Email: info@geniewebs.com