Privacy Policy – GenieWebs.com

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Privacy Policy

Genie Web Solutions - geniewebs.com

Last Updated: 01 January 2025

At Genie Web Solutions (operating under the domain GenieWebs.com), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. By accessing or using GenieWebs.com, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our website or services.

1. Scope of This Policy

This Privacy Policy applies to all information collected through our website (GenieWebs.com) and its subdomains, as well as any related services, sales, marketing, or events. It does not apply to third-party websites or services linked to our site. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

2. Information We Collect

We collect information to provide and improve our services, communicate with you, and ensure a seamless user experience. The types of information we collect include:

Personal Information

  • Contact Details: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and other details necessary for account creation.
  • Payment Information: Billing address, payment method, and transaction details (processed securely through third-party payment gateways).
  • Communications: Records of your interactions with us, including emails, chat logs, and support tickets.

Non-Personal Information

  • Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and browsing patterns.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance your experience and analyze site performance.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services.
  • To process transactions and send transaction confirmations.
  • To communicate with you, including responding to inquiries and providing customer support.
  • To improve our website, services, and user experience.
  • To send promotional emails, newsletters, and updates (you can opt out at any time).
  • To monitor and analyze usage trends and preferences.
  • To detect, prevent, and address technical issues or fraudulent activities.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or providing services to you (e.g., payment processors, hosting providers, and analytics platforms).
  • Legal Obligations: When required by law or to protect our rights, property, or safety, or that of others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us analyze web traffic, remember your preferences, and improve site functionality.

Types of Cookies We Use

  • Essential Cookies: Necessary for the basic functionality of our website (e.g., login, payment processing).
  • Functional Cookies: Remember your preferences and settings to personalize your experience.
  • Analytics Cookies: Help us understand how visitors interact with our site and improve its performance.
  • Advertising Cookies: Enable us to deliver relevant ads based on your interests and browsing behavior.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

6. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: Request access to or correction of your personal information.
  • Deletion: Request the deletion of your personal information, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
  • Cookie Management: Adjust your browser settings to manage or disable cookies.

To exercise these rights, please contact us at support@geniewebs.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@geniewebs.com

Thank you for trusting Genie Web Solutions with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable experience.